Introducing Jackie Beckett and and Susan Randall
We are pleased to announce that two new employees have joined the Kawartha Lakes Ontario Health Team this month. Please join us in welcoming Jackie Beckett and Sue Randell to the team! Read more about Jackie and Sue below.
Jackie Beckett – Decision Support Specialist
Jackie has a decade of experience working in multiple health care settings. She is a certified Health Information Management professional and holds a diploma from St Lawrence College in Health Information in addition to being a Laboratory Assistant. Her administrative experience in primary care settings and Electronic Medical Records is an asset to the work of the KL-OHT. Jackie has already played an extremely valuable role with the KL-OHT as the Implementation Specialist for the Online Appointment Booking initiative with all of the primary care providers in the KL-OHT.
As the Decision Support Specialist, Jackie will gather performance metrics from multiple health service providers to inform the priority projects and ongoing work of the OHT. This data analysis will guide us to impactful change initiatives in the patient’s journey and help care providers and patients/clients work to co-design system improvements.

Sue Randell – Quality Improvement Facilitator
Sue has an extensive background in healthcare, having worked in acute care, long term care and the mental health sector. She has specialized in Quality improvement facilitation and in accreditation activities. Sue has joined the KL-OHT as a part-time Quality Improvement Facilitator, and is looking forward to working with the team and all partners in our goal of making our patients’ journeys better.
As the Quality Improvement Facilitator, Sue will work with health service providers and patient/caregiver partners to explore and identify areas for improvement on our journey to a system of integrated care – beginning with the discharge process from hospital for older adults with chronic conditions.
Welcome to the team, Jackie and Sue!

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