For Clinicians & Service Providers
Use this page to send referrals, manage client updates, and access equity-focused resources that support coordinated care across Kawartha Lakes Haliburton.
Send a Referral
Benefits of Creating an Account
Kawartha Lakes Haliburton Primary Care Network
Health Equity, Diversity, Inclusion and Anti-Racism
Lived Experience Engagement
Community Engagement
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For Clinicians & Service Providers
Use this page to send referrals, manage client updates, and access equity-focused resources that support coordinated care across Kawartha Lakes Haliburton.
Send a Referral
Benefits of Creating an Account
Kawartha Lakes Haliburton Primary Care Network
Health Equity, Diversity, Inclusion and Anti-Racism
Lived Experience Engagement
Community Engagement
Jump to Section
Want to send referrals?
KLHOHT makes it easy to connect people with local community support services. Submit a referral quickly and securely — no account required.
Want client updates?
Create an account to access our network of local health care partners and receive updates when your client has been accepted into service.
Already a member?
Sign in to manage referrals, track client status, and access your provider dashboard within the Kawartha Lakes Haliburton network.

Join the Kawartha Lakes Haliburton Primary Care Network
The Kawartha Lakes Haliburton Primary Care Network (KLH-PCN) connects local primary care providers to shared resources, collaborative initiatives, and system updates across the region.
By becoming a member, you can stay informed, reduce administrative burden, and help shape the future of care in Kawartha Lakes Haliburton.
Search Services & Send a Referral
Use the directory below to find community support services across Kawartha Lakes Haliburton and submit a referral directly to participating providers.
Search → Refer → Track
Why Create a Provider Account?
Search Services
Access the full network of participating service providers across Kawartha Lakes Haliburton.
Send Secure Referrals
Submit eReferrals and book intake appointments directly through the platform.
Get Status Updates
Receive notifications when your client is accepted, declined, or scheduled.
Communicate Securely
Send secure messages and share documents with service providers.
Track & Report
View referral history and run reports for your organization.
Stay Informed
Monitor referral progress without phone calls or fax follow-ups.
Health Equity, Diversity, Inclusion, and Anti-Racism Educational Resources
The Kawartha Lakes Haliburton Ontario Health Team is committed to fostering a more equitable, inclusive, and culturally safe health system for the people and communities we serve. As part of this commitment, we have curated a collection of training resources designed to support ongoing learning and capacity-building in the areas of equity, diversity, inclusion, and anti-racism.
These resources are intended for healthcare providers, administrators, partners, and community organizations who are working to advance health equity and create safer, more responsive care environments. From foundational knowledge to applied tools and practices, the materials offered here reflect a range of perspectives and are tailored to address the unique contexts within our region.
Please note that trainings marked with an asterisk (*) have an associated cost.
We invite you to explore the training opportunities below and join us in strengthening our collective understanding and action toward health equity.
Anti-Racism



Gender Diversity


Poverty

Indigenous Cultural Safety and Awareness




Health Equity

Accessibility

French Language


Engaging People with Lived and Living Experience (LLE)
At the Kawartha Lakes Haliburton Ontario Health Team (KLH-OHT, we believe that meaningful engagement with people who have lived and living experience of the health system leads to better, more equitable care. By listening to and partnering with individuals who have firsthand knowledge of what works and what doesn't, we can design services and supports that are more responsive, accessible, and person-centered.
The resources below are intended to help providers and teams strengthen their engagement practices. Some tools were developed with people with lived and living experience in our region, while others are evidence-based or recognized best practices used across Ontario and beyond. Together, they offer practical guidance for involving people with lived experience in service design, quality improvement, and governance in ways that are respectful, inclusive, and meaningful for all involved.
These materials will continue to evolve as we learn from each other and from the communities we serve. Your feedback and experiences are essential in helping us grow a culture of partnership and shared learning across Kawartha Lakes and Haliburton.
CAPIRE - Method of Engagement Tool
The CAPIRE Method is a structured engagement approach that supports health service providers in partnering with patients, caregivers, and communities to identify priorities and co‑design meaningful, actionable improvements in care and service delivery.
Equity Project Considerations
This document is a practical equity‑focused planning tool designed to help health service providers integrate health equity considerations into each stage of quality improvement and performance improvement projects.
Guiding Principles of Co-Leadership Summary
Adopting the Co-Leadership Model responds to the need for a fundamental shift in power relationships between people with lived/living experience (PWLLE) and health care practitioners, academic institutions and others with research, policy and system design responsibilities. The application of this evidence-based approach, increases the likelihood that project results are relevant and useful to people with Substance Use Health goals and those who work within systems of care. Application of the following Principles reflects our understanding of the needs and goals of the community and the needs of those within the system working as professionals.
Health Care Partner Readiness Checklist
Use this checklist to have a discussion with your team around whether or not you’re ready to engage patients. If you are unable to check off every item on the checklist, you may need more time to discuss things before adding a patient partner to your team.
KLH OHT Lived and Living Experience (LLE) and Lived Experience Advisory Partnership (LEAP) Committee Compensation Policy
This policy outlines the principles, conpensation structure, and accountabilty measures for engaging individuals with LLE and LEAP members in project work, focus groups, consultations, and other initiatives undertaken by the KLH OHT Team.
Lived and Living Experience Engagement Planning Tool
Insert Tool Description here
Public and Patient Engagement Evaluation Tool (PPEET)
This resource includes three questionnaires that compries the PPEET: The participant questionnaire, the project questionnaire, and the organization questionnaire. When used together, the PPEET questionnaires provide a comprehensive evaluation of public and patient engagement within your project and/or organization.
Patient, Caregiver & Community Engagement Learning Series Recording Links

Get Involved
Learn about future Community Engagement opportunities and sign up for our newsletter so you don’t miss any updates.

