For Service Providers

Aims to transform medical and health professional education to improve the lives of Black communities and beyond. It was created in response to gaps in education and training on Black health and anti-Black racism in medicine and public health in Canada. Anchored in critical race theory, the Black Health Primer supports the “unlearning” of anti-Black racism to create responsive health care professionals who are guided by anti-racist practices. The course offers solutions to address health inequities. Learners from across health disciplines, professions, organizations and communities will gain knowledge in and promote dialogue on anti-Black racism and Black health by learning to identify anti-Black racism in health care and its effects on health and learning to implement racially just practices to improve the health of Black people and communities across Canada.

Trans Care BC: An introductory training that explores key concepts related to gender diversity and simple strategies for creating affirming services.

Training provides a framework for understanding the challenges faced by individuals living in generational poverty and dives into the complex barriers that can keep them there. The workshop explores the hidden rules of economic class, the resources required for stability, and the importance of building social capital to foster long-term stability. It explores the reality that moving out of poverty requires more than just financial resources—it requires hope, resilience and building healthy and supportive relationships and networks. By adopting the Bridges Out of Poverty framework, concepts and coaching tools, professionals can better address economic instability, provide trauma-informed care, and design person-centered strategies that create more lasting change. Visit the website, or contact Suzie Johnson-Smith to coordinate training by a local, international Bridges facilitator through aha! Process, Inc. @ info@suziejohnsonsmith.com

Indigenous Relationship and Cultural Awareness Courses: Ontario Health has designed a series of online courses to help individuals working with First Nations, Inuit, Métis and urban Indigenous people. The courses support a call to action made in the 2015 Truth and Reconciliation Commission of Canada report. These 13 courses will provide you with knowledge about the history and culture of First Nations, Inuit, Métis and urban Indigenous people and communities. It is their hope that these courses will help you to provide culturally appropriate, person-centred care. This self-learning program has been certified by the College of Family Physicians of Canada for up to 19.5 Mainpro+ credits, the number of credits available varies by course. Listing of courses: First Nations, Inuit and Métis Culture, Colonization and the Determinants of Health, Indigenous History and Political Governance, Cultural Competence in Healthcare, Indigenous Health Services and Governments, Indigenous Knowledge and Traditional Health, Indigenous Community Health Services, The Health Landscape of Indigenous People, Indigenous Cancer Care and Challenges, Truth and Reconciliation Commission of Canada (TRC) and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Health Literacy, Chronic Disease Prevention for Indigenous People, Pediatric Oncology, and Environmental Health.

Offered by Healthcare Excellence Canada: This virtual learning opportunity aims to build the capacity to be equitable and inclusive in our work as we engage with diverse people with lived experiences.

AODA training gives employees/volunteers the basic knowledge about accessibility, and how it influences people with disabilities. We often think of disabilities as either physical or visible. However, AODA includes all disabilities: physical, visible, and non-visible disabilities, such as learning and mental health disabilities. Employees who take AODA-specific training on customer service learn how to provide excellent customer service to people of all abilities. For example, when interacting with an individual with vision impairment always identify yourself when you approach them. Also speak directly to them, not their service animal or guide. If you need to leave, let the person know. Whereas, if an individual has a mobility disability, you don’t necessarily have to identify yourself, but you should never touch their equipment without permission

This free online course is provided by Ontario Health (West) and is designed to support learners in: Gaining knowledge about cultural and linguistic sensitive care focusing on personal perspectives and inclusive health practices to further inform health equity and quality patient-centered care, Learning about Francophones in Ontario: who they are, where they come from, how they obtain official-language rights as an official language minority population, and understanding barriers that affect them today in relation to health services, Understanding the active offer of French Language Services, what it is and how to implement it through a cultural and linguistic sensitive approach.