Cold, COVID-19 and Flu Care Clinic Opens

December 8, 2022

(Lindsay, ON) – Ross Memorial Hospital is operating a Cold, COVID-19 and Flu Care Clinic as of today.

 

The appointment-only Cold, COVID-19 and Flu Care Clinic is a transition from the hospital’s COVID-19 Assessment Centre. It features expanded clinical assessment eligibility to individuals experiencing a wider range of symptoms.

The Cold, COVID-19 and Flu Care Clinic should also help reduce some pressure on the hospital’s Emergency Department.

 

If individuals are unable to successfully book an appointment with their primary care provider, or do not have one, they can book a clinical assessment at Ross Memorial’s Cold, COVID-19 and Flu Care Clinic when:

 

  • You are experiencing a worsening of any of the following symptoms:
  • Fever/chills, decrease or loss of taste or smell, muscle aches/joint pain, extreme tiredness, sore throat, runny or congested nose, headache, decreased appetite (young children only), or cough, abdominal pain or pink eye that is not related to other causes.
  • You have been directed by your primary care provider; unable to book an appointment; or another health care professional has referred you.
  • You are unable to safely monitor your symptoms at home.
  • You will be visiting a long-term care home
  • You are eligible for COVID-19 testing in alignment with provincial eligibility criteria. *Travel swabs are not available at this clinic.*
  • You require COVID-19 testing prior to medical procedure
  • You are at higher risk of severe illness, including:
  • immunocompromised individuals aged 18 and over regardless of vaccine status
  • unvaccinated individuals aged 60 and over
  • unvaccinated First Nation, Inuit and Métis individuals aged 50 and over
  • unvaccinated individuals aged 50 and over with one or more risk factors

 

If symptoms are severe, including difficulty breathing, chest pain, confusion or loss of consciousness, call 911 or proceed to the Emergency Department.

 



The Cold, COVID-19 and Flu Care Clinic will be booking appointments Monday to Friday, from 8:30 a.m. to 4:00 p.m., excluding statuary holidays. Individuals can book an appointment by calling 705-328-6217.

Learn More

Share this Post

More News

Logo with a turquoise fleur-de-lis in a speech bubble, and two website addresses: formationoffreactive.ca and activeoffertraining.ca.
By Christine Keenan August 21, 2025
Goals for this training are to discuss the importance of the active offer of French language health services with individuals who work or study in health care or other related field. Promote the important role individuals can play in ensuring ongoing improvement of the active offer of French language health services and promote safe and quality person-centered care. This training was developed by the Réseau du mieux-être francophone du Nord de l’Ontario (Réseau). Available in English and French. Promoted by the Winning Strategies.
Ontario Health logo: blue emblem with white trillium, text
By Christine Keenan August 21, 2025
This free online course is provided by Ontario Health (West) and is designed to support learners in: Gaining knowledge about cultural and linguistic sensitive care focusing on personal perspectives and inclusive health practices to further inform health equity and quality patient-centered care, Learning about Francophones in Ontario: who they are, where they come from, how they obtain official-language rights as an official language minority population, and understanding barriers that affect them today in relation to health services, Understanding the active offer of French Language Services, what it is and how to implement it through a cultural and linguistic sensitive approach.
Ontario Accessibility for Ontarians with Disabilities Act (AODA) logo: black and white stylized flower, the word
By Christine Keenan August 21, 2025
AODA training gives employees/volunteers the basic knowledge about accessibility, and how it influences people with disabilities. We often think of disabilities as either physical or visible. However, AODA includes all disabilities: physical, visible, and non-visible disabilities, such as learning and mental health disabilities. Employees who take AODA-specific training on customer service learn how to provide excellent customer service to people of all abilities. For example, when interacting with an individual with vision impairment always identify yourself when you approach them. Also speak directly to them, not their service animal or guide. If you need to leave, let the person know. Whereas, if an individual has a mobility disability, you don’t necessarily have to identify yourself, but you should never touch their equipment without permission
Logo of the National Collaborating Centre for Determinants of Health, with a blue swirl graphic and text in English and French.
By Christine Keenan August 21, 2025
This online course is a collaboration of the National Collaborating Centre for Determinants of Health (NCCDH) and Public Health Ontario (PHO). It was created in response to the identified need for an accessible introductory course on health equity for public health audiences in Canada.
Healthcare Excellence Canada logo: abstract shapes in teal, pink, and orange beside black text.
By Christine Keenan August 21, 2025
Offered by Healthcare Excellence Canada: This virtual learning opportunity aims to build the capacity to be equitable and inclusive in our work as we engage with diverse people with lived experiences.
White logo: Indigenous art design and text
By Christine Keenan August 20, 2025
The curriculum and learning activities have been designed to help participants: Strengthen their knowledge, awareness, and skills for working with and providing service to Indigenous people and communities, Work more safely and effectively with Indigenous people, Begin considering their role in correcting, rebuilding and transforming systems to uproot Indigenous-specific racism.
Logo: Brown bear, water, flame, moon; Indigenous Primary Health Care Council.
By Christine Keenan August 20, 2025
Launched on January 31, 2025. This course is delivered by the Indigenous Primary Health Care Council (IPHCC) and aims to address the need for culturally safe practices in mental health services, equipping participants with knowledge and skill to provide effective care for indigenous communities. The course is intended for healthcare providers, policy makers, and others working in the mental health sector. This includes individuals and organizations.
Logo of the Indigenous Primary Health Care Council featuring a bear, moon, fire, and water.
By Christine Keenan August 20, 2025
This is an introductory, three- hour course that is for individuals working in health care. Training is delivered by the Indigenous Primary Health Care Council (IPHCC). The IPHCC recognizes that cultural competency is not limited to simply acquiring knowledge about a culture. The IPHCC’s cultural safety approach accounts for the social and historical contexts, as well as structural and interpersonal power imbalances that shape one’s health experiences. The Anishinaabe Mino’Ayaawin is an approach that integrates cultural awareness, sensitivity, competency, humility, and safety.  Anti-Indigenous racism has profound negative impacts on the health and wellness of Indigenous communities in Ontario and across Canada. To support equitable care for First Nations, Inuit and Métis people, the IPHCC aims to educate the broader health care system through transformative, decolonizing, Indigenous-informed coordinated approaches and strategies.
Ontario Health logo: blue circle with a stylized white trillium, beside black text.
By Christine Keenan August 20, 2025
Indigenous Relationship and Cultural Awareness Courses: Ontario Health has designed a series of online courses to help individuals working with First Nations, Inuit, Métis and urban Indigenous people. The courses support a call to action made in the 2015 Truth and Reconciliation Commission of Canada report. These 13 courses will provide you with knowledge about the history and culture of First Nations, Inuit, Métis and urban Indigenous people and communities. It is their hope that these courses will help you to provide culturally appropriate, person-centred care. This self-learning program has been certified by the College of Family Physicians of Canada for up to 19.5 Mainpro+ credits, the number of credits available varies by course. Listing of courses: First Nations, Inuit and Métis Culture, Colonization and the Determinants of Health, Indigenous History and Political Governance, Cultural Competence in Healthcare, Indigenous Health Services and Governments, Indigenous Knowledge and Traditional Health, Indigenous Community Health Services, The Health Landscape of Indigenous People, Indigenous Cancer Care and Challenges, Truth and Reconciliation Commission of Canada (TRC) and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Health Literacy, Chronic Disease Prevention for Indigenous People, Pediatric Oncology, and Environmental Health.
Logo for Aha! Process, Inc. with a globe, the words
By Christine Keenan August 20, 2025
Training provides a framework for understanding the challenges faced by individuals living in generational poverty and dives into the complex barriers that can keep them there. The workshop explores the hidden rules of economic class, the resources required for stability, and the importance of building social capital to foster long-term stability. It explores the reality that moving out of poverty requires more than just financial resources—it requires hope, resilience and building healthy and supportive relationships and networks. By adopting the Bridges Out of Poverty framework, concepts and coaching tools, professionals can better address economic instability, provide trauma-informed care, and design person-centered strategies that create more lasting change. Visit the website, or contact Suzie Johnson-Smith to coordinate training by a local, international Bridges facilitator through aha! Process, Inc. @ info@suziejohnsonsmith.com