Community Resource Specialist

Help finding the right support — all in one place

Navigating health and social services can feel overwhelming, especially when you’re not sure where to start. A Community Resource Specialist helps individuals, families, and caregivers find and connect with the services that best meet their needs.


This is a free, confidential service available to people living in the Kawartha Lakes and Haliburton region.

How it works

A Community Resource Specialist listens to your situation and helps you understand your options. They are knowledgeable about local programs and services and can guide you toward the right supports.



They can help with:

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Finding mental health, addiction, or counselling services

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Connecting to social supports like housing, food, or financial assistance

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Navigating services for children, youth, adults, or older adults

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Understanding eligibility, referrals, and next steps

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Supporting caregivers who are helping someone else access care

Who is this service for?

Community Resource Specialists support people at many different stages — whether you need quick guidance or more ongoing help navigating the system.


This service may be helpful if you:

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Don’t know where to start

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Have tried accessing services but hit barriers or long wait times

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Are supporting a family member, friend, or loved one

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Are feeling overwhelmed by the number of options

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Do not have a family doctor or Nurse Practitioner

What to expect

When you connect with a Community Resource Specialist, they will:

1

Take time to understand your needs and goals

2

Talk through available services and supports

3

Help you decide next steps

4

Provide referrals or connections where appropriate

They work collaboratively and at your pace. There is no pressure and no obligation to move forward with any service.

Frequently Asked Questions

  • Is this service confidential?

    Yes. Conversations with a Community Resource Specialist are private and handled respectfully.

  • Does this cost anything?

    No. This is a free service.

  • Can I contact them on behalf of someone else?

    Yes. Caregivers, family members, and supports are welcome to reach out.

  • How this is different from a referral service

    A Community Resource Specialist is more than a directory or a list of phone numbers.


    They:


    • Offer personalized support, not just information
    • Understand the local system and how services connect
    • Help reduce frustration, duplication, and delays
    • Focus on the whole person — not just one issue